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Contact us at Lizaro Casino

Talk to us now

Most questions are solved in the chat within minutes. Sign in first and skip the identity check.

Account and payments

Pending withdrawal, a deposit that did not land or documents to upload: it is all in your account area.

Not a member yet?

Registration is quick, and new players start with the welcome bonus.

New player bonus

250% up to 12,500 zł + 350 free spins

While you wait for our reply, your welcome package is ready to claim.

Lizaro welcome bonus

Support at Lizaro

Our support team handles accounts, payments, bonuses and technical issues. Most questions are solved in the first reply.

Limits and help

You can set deposit limits or pause your account from your profile, or ask support to do it. Play is for people aged 18 and over.

Identity checks

Before a first withdrawal we may ask for identity documents. Upload them in your account or send them to [email protected].

Contact channels

Live chat is the fastest route and is open inside your account. For anything that needs documents, write to [email protected].

Help us help you faster

A username, a time and one screenshot are usually enough for us to find what happened. Never send us your password: we will never ask for it.

Complaints

If an answer does not solve the problem, reply and ask for a complaint to be opened. A senior agent reviews it and answers in writing.

How fast we reply

The team works 24/7, weekends included. Expect a first answer within a few minutes on live chat.

We read everything

Feedback about the site is welcome at the same address. We use it to decide what to fix next.

Send us a message

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